Verifying Your paceadvantage Account Identity
Identity verification is how we keep your account secure and your payouts moving without holds. We ask for it once — typically before your first significant withdrawal — and it covers three things: confirming who you are, confirming where you are, and confirming the payment method belongs to you. Players in Houston or Phoenix submit the same document set through the secure
upload tool in Account Settings. Once verified, your account status updates and subsequent withdrawals move through the review queue faster. Think of it as a one-time checkpoint that removes friction from every transaction that follows.
- Government-Issued Photo ID — Upload a clear image of your driver's license or state ID — front and back. We use this to confirm your name and date of birth against your account details.
- Proof of Address — A recent utility bill or bank statement showing your name and address works here. The document should be dated within the last 90 days.
- Payment Method Confirmation — For PayPal or Venmo, we may ask you to confirm the email on the account matches your paceadvantage profile. Play+ card holders may need to show the last four digits.
- Verification Status Update — Once our team reviews your documents, your account status updates inside Account Settings. You'll receive a notification and can proceed to withdraw without re-submitting.
