Reference

What You Agree To When You Use This Account

Access to paceadvantage depends on your state's laws and whether your location falls within an eligible jurisdiction — we spell out exactly what governs your account, what we collect, and what rights you hold.

State-eligibility dependentPayPal, Venmo, Play+ coveredAccount data rights includedContact paths clearly listed
paceadvantage What You Agree To When You Use This Account
DATA AND ACCOUNT SECURITY

How We Handle Your Information and Account Safety

Your account data, payment history, and identity documents are stored under encryption and accessed only by authorized personnel for the purposes stated in our privacy policy. We do not sell personal data to third parties. Cookies on our site are used for session management, fraud detection, and account preference storage — you can manage non-essential cookies through the cookie settings panel in your browser or in your account preferences page.

Data Retention Policy

We keep your account records only as long as required by applicable state regulations or our own audit obligations. Once those periods lapse, data is deleted or anonymized on a scheduled cycle.

Cookie Controls

Session cookies are necessary for login and payment flow. Analytics and preference cookies are optional — you adjust those in the cookie panel without affecting your PayPal or Venmo deposit steps.

Account Security Steps

Your account is protected by password authentication plus a one-time passcode sent to your registered mobile number. Never share that code. Contact support immediately if you suspect unauthorized access.

Your Right to Request Changes

Submit a data access, correction, or deletion request through live chat or email. We confirm receipt within two business days and aim to resolve straightforward requests within 30 days.

POLICY CONTACT PATHS

Reach Us About Any Legal or Account Question

If something in our terms is unclear — or if you need to exercise a data right, dispute a transaction, or ask about your state's eligibility — these are the three ways to reach our team. For quicker resolution on payment disputes involving PayPal or Venmo, have your transaction reference number ready before you connect.

Live Chat Open the chat widget from any page inside your account. Describe your legal or policy question and a support agent will respond directly without routing you through a bot first.
Email Support Send your inquiry to our account support address shown in your profile settings. Include your registered email and the nature of your request — data access, correction, deletion, or terms clarification.
Account Help Center The Help Center inside your dashboard contains policy articles organized by topic — PayPal disputes, Play+ prepaid questions, identity verification steps, and state-eligibility checks are all covered there.

Common Questions About Your Rights and Our Policies

These are the policy questions we hear most often — covering eligibility, data rights, payment disputes, and what happens to your account if state law changes in your area. Short, direct answers you can act on.

Yes. Access depends entirely on the law where you're physically located at the time you log in. We cannot extend eligibility beyond what your state currently permits for this type of online account activity.

We collect your legal name, date of birth, email address, and a government-issued ID for identity verification. Payment details like your PayPal or Venmo account are processed through those providers' own secure systems.

Contact us via live chat or the support email in your account profile. Include your registered email address and specify that you want a data access request. We confirm within two business days and respond fully within 30 days.

You may submit a deletion request through the same channels. Note that some records are held for compliance periods set by applicable state regulations — we will tell you what can be deleted immediately and what must be retained temporarily.

Both our terms and the payment provider's dispute process apply. Gather your transaction reference number and contact us via live chat. We work with PayPal or Venmo directly to resolve the issue on your behalf where possible.

We notify you by email to your registered address at least 14 days before any material change takes effect. Continued use of your account after that date constitutes acceptance of the updated terms.
Reference

Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.